
All patients under the age of 18 must be accompanied by a parent or guardian at the consultation appointment. Please notify the office if you have a medical condition or concern prior to surgery (e.g. artificial heart valves or joints, heart murmurs requiring premedication, severe diabetes, or hypertension.) If your referring dentist has taken x-rays, you may request that they be forwarded to us.
All co-payments are payable when you check in at the front desk.
If a patient comes to us with a problem that they expect to be covered by medical insurance (biopsies, tumors, TMJ, infections, jaw deformities), they must have a referral from their primary care physician. A referral from a dentist is not adequate for medical insurance coverage. Obtaining a medical referral is the patient's responsibility. We cannot obtain the referral for you, and the referral cannot be obtained retroactively. If you do not have a referral, we will be happy to see you on a cash basis, but your medical insurance company will not pay for your treatment.
Medicare pays us directly for your care. You are responsible for any deductible and co-insurance. Dental procedures (extractions, implants) are not covered by Medicare. If Medicare denies your procedure, you are responsible for the charges.
As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you. We will send you a monthly statement. Most insurances will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. For your convenience we accept Visa, Discover, American Express and Mastercard. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at (973) 694-2000, or by fax at (973) 694-4860. Our office location is 1500 Alps Road. Wayne, NJ 07470. Please call if you have any questions or concerns regarding your initial visit.
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